Privacy Policy
At Ugenc.ai, protecting your privacy and personal information is very important to us. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep your information safe when you use our AI video generation services.
1. Information We Collect
We collect information you provide directly to us when you create an account, generate videos, or reach out for support. This may include details like your name, email address, and payment information.
Additionally, we automatically gather certain information about your device and how you use our service. This includes things like your IP address, browser type, and usage patterns that help us improve our platform and maintain security.
2. How We Use Your Information
Your information is used to:
3. Information Sharing
We respect your privacy and do not sell or trade your personal information. We only share your data with trusted service providers who assist us in running our services, all of whom are bound by strict confidentiality agreements.
4. Data Security
We take data security seriously and have implemented strong measures to protect your personal information from unauthorized access, alteration, or disclosure. Although no security system is perfect, we continually work to keep your data safe.
5. User Conduct & Account Suspension
Ugenc.ai fosters a respectful and professional community. Accounts found to use abusive, offensive, or inappropriate language will be suspended immediately. Please note that suspended accounts will not qualify for refunds.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us at privacy@ugenc.ai. We’re committed to protecting your privacy and answering your queries.
mmediately. Please note that suspended accounts will not qualify for refunds.
Thank you for trusting Ugenc.ai. We promise to handle your information with care and integrity.
