Terms of Service
Introduction
Ugenc.ai provides innovative AI-based tools that enable users to effortlessly create high-quality video content. This document outlines your rights and responsibilities while using our services, ensuring a safe, fair, and transparent environment for all users.
Acceptance of Terms
By accessing or using Ugenc.ai, you confirm that you have read, understood, and accepted these Terms. If you do not agree to any conditions stated herein, please refrain from using our platform.
User Guidelines / User Obligations
Intellectual Property Rights
All software, AI models, code, and technology powering Ugenc.ai are proprietary and owned or licensed by us. You agree not to copy, modify, distribute, or reverse-engineer any part of our platform or technology without explicit permission.
Permitted Use
You may use Ugenc.ai to generate and export videos under the terms of purchased licenses. You retain ownership of your created content and grant us a limited license to use your content for service improvements and analytics.
Prohibited Use
Users must not use the platform to:
Payment Terms
Access to premium features and video exports requires payment. All applicable fees are as shown at the time of purchase. Unless explicitly stated, all payments are final and non-refundable.
Returns and Refund Policy
Due to the nature of digital AI services, all sales are final. Refunds are generally not provided except in cases of verified technical issues or billing errors. Support requests must be submitted within 48 hours of purchase.
Changes to the Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with an updated effective date. Continued use signifies your acceptance of any changes.
Limitation of Liability
Ugenc.ai provides services “as is,” without warranties of any kind. We are not liable for any damages resulting from your use or inability to use our services, including direct, indirect, incidental, or consequential losses.
Warranty Disclaimer
While we aim to provide uninterrupted and error-free services, we cannot guarantee this. You acknowledge and accept the inherent risks associated with AI-generated content and digital platforms.
Termination of Accounts or Services
We may suspend or terminate your access for violations of these Terms or harmful conduct, with or without notice. Termination does not affect any legal rights or obligations.
Dispute Resolution
We encourage friendly resolution of disputes. If not resolved informally, disputes may be handled through arbitration or legal means as outlined in applicable law.gations.
Contact Information
Questions or concerns about these Terms should be directed to: Email: support@ugenc.ai
